Customer Reviews & Stories in York, PA

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Testimonials

"I am so impressed with Tom. We called the day after the big blizzard because one of our cars started making a word screeching skid and was driving rough. Tom cakes on Monday to say they were not plowed yet but that he knew I needed the case fixed and so here me the name of another garage he said was good. I appreciated his boredom so a decided to wait for them to be plowed. Anyway we took the car in and this make a long story short he did nothing was wrong with it and that it was likely just some ice caught underneath. There was nothing charge and he did he was happy for us there was nothing wrong and that the alignment looked great. A happy ending thanks to Tom's honesty And help! When we do have an issue we will go back there!!!"

- Melissa B. (Yelp Review)

"Frequent traveling to and from the Pocono's on the I81 corridor had wrecked havoc on our tires and suspension. Tom took the time to explain each point of failure, what would need to be done, and what the cost would be. When service was completed, the ride was smoother than when we purchased the vehicle from Toyota as 'certified' preowned. We just can't express enough the quality of service and professionalism we have received from Kars."

- Timothy G. (Google Plus Review)

"I just got into town to visit family for the weekend on a Friday -late afternoon. I just drove 400 miles from North Carolina and was expecting to drive back to be at work Monday morning.
When we got out of the truck, I could smell brakes. Found one of my wheels HOT. I have an F250 Super Duty. I called all of the local Ford Service centers or anybody else I thought could help me. I got the same answer from everybody: "Sorry. We're closing soon and we're not open Saturdays."
Kars offered to try and help me. They got right to work, diagnosed the malfunction, and offered to stay beyond their normal business hours to get my problem repaired and my truck safely back on the road to get my family home to North Carolina and me back to work Monday morning. They stayed more than 2 hours after their normal quitting time for a Friday evening.
I appreciate their sacrifices to take care of me and my family.
I cannot thank them enough."

- Stacy H. (Yelp Review)

"I just wanted to thank you for being a reliable and honest mechanic. Our whole family goes to you guys and you guys are our go to garage. Keep up the good work!."

- J.M.

"During the last snow/ice storm my truck's brake lines were badly damaged by an errant chunk of ice, and my truck lost almost all braking ability (they were also badly corroded after only 10 years of use). Since this is my only vehicle, I was in distress. KARS scheduled me quickly, was able to provide a detailed estimate and performed the repair quickly and carefully with better parts than the original. Brakes work better now than they did before the ice damaged the brake lines. As a side note, this was the cleanest automotive facility I've ever been in, and the office staff and technicians were courteous and honest."

- Kathy W. (Google Review)

"Yesterday my husband had brought my Jeep in to get a squeak checked out. He told me that you are one of the nicest and most honest mechanics we have ever had since moving here. Thank you so much for all your help. I WILL be telling my customers and friends about your great service."

- JC. (Google Review)

"Thanks for taking care of my Camry today. Your honesty and caring was most appreciated. You are really true to your mission statement. Thanks again!"

- CF. (Google Review)

We stand behind our service with a warranty on all the work we do. We are here to help you with your vehicle needs. Call us at (717)764-7770 whenever you need our help.

Customer Resources

Customer Resources & Forms for KARS

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